Delivery, returns and Rights of Withdrawal.

Delivery
Unless we have clearly stated otherwise in the product description, all items we offer are ready for immediate dispatch. The delivery takes place latest within 10 working days. In the case of payment in advance, the delivery period begins on the day after the payment order has been sent to the bank responsible for the transfer and, for all other payment methods, on the day after the contract has been concluded. If the period ends on a Saturday, Sunday or public holiday at the place of delivery, the period ends on the next working day.
The risk of accidental loss and accidental deterioration of the sold item also passes to the purchaser only when the item is handed over to the buyer.

Right of withdrawal/ Return Policy

You have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must contact us

Malhotra, Arjun + Malhotra, Neel + Ihnow, Martin GbR
Gahlener Str 250
D-46282 Dorsten
Tel: +49 (0) 2362-7854910
E-mail: info@africulture.de
VAT ID no.40267123856

inform you of your decision to cancel this contract by means of a clear statement (eg a letter sent by post or email).

Consequences of withdrawal
If you cancel this contract, we have made all payments to you that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.
You bear the direct costs of returning the goods.

Arjun und Neel Malotra, Gründer von Africulture

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